Terms & Conditions for DiscountLaptops.co.uk
1. Definitions & Interpretation
1.1 In this document:
“Buyer” refers to the entity acquiring goods from the Vendor.
“Vendor” signifies DiscountLaptops.co.uk.
“Agreement” encompasses any sales contract between the Vendor and the Buyer for the procurement of Goods, governed by these stipulations.
“Goods” denotes any items stipulated in the Agreement to be supplied to the Buyer by the Vendor.
1.2 References to laws are to those as currently enacted, considering any modifications or re-enactments. Subordinate legislation is included within such references.
1.3 Singular terms include plurals and vice versa; different gender terms are interchangeable.
1.4 Titles of conditions are for convenience only and do not influence interpretation.
2. Comprehensive Agreement
2.1 The Agreement, subject to any amendments under 2.3, is exclusively governed by these conditions, overriding any other terms (including any the Buyer might attempt to impose).
2.2 Terms from the Buyer’s documents are not incorporated into the Agreement by mere reference.
2.3 Variations to these conditions and any product representations are binding only if in writing and signed by a Vendor director.
3. Ordering Process
3.1 Orders are subject to Vendor’s acceptance.
3.2 An order acknowledgment may be sent by the Vendor, which does not constitute order confirmation.
3.3 The Agreement is finalized upon Goods dispatch, unless otherwise communicated.
4. Goods Description and Pricing
4.1 Goods are as described on the Vendor’s website when ordered.
4.2 Images and titles do not legally represent the Goods; specifics are in the product description.
4.3 Price accuracy is maintained, with errors addressed promptly.
4.4 Prices are in GBP, inclusive of VAT where applicable, excluding delivery fees.
5. Delivery
5.1 Delivery is to the Buyer’s address or as otherwise agreed.
5.2 Proof of address and ID may be required.
5.3 Delivery dates are estimates; timely delivery is not guaranteed.
5.4 Buyer is responsible for accepting delivery within 5 days of notification.
5.5 Failure to accept delivery or provide necessary information results in risk passing to the Buyer.
5.6 Re-delivery charges may apply.
5.7 Goods may be delivered in instalments.
5.8 Free delivery takes 5–7 working days; priority is given to expedited deliveries.
5.9 Delivery shortages must be reported within 24 hours.
5.10 Any damage to the Goods must be reported to the Vendor within 48 hours of delivery. The Buyer must retain the original packaging and, where requested, provide photographic evidence to support any claim.
5.11 Delivery is deemed complete once the courier confirms delivery at the shipping address provided by the Buyer. Confirmation may be by signature, GPS scan, photo evidence, or equivalent proof recorded by the courier.
6. Risk Transfer
6.1 Risk transfers to the Buyer upon delivery, except for international shipments where it transfers at shipping.
7. Payment
7.1 Payment methods are as indicated on the website.
8. Cancellation Rights
8.1 Buyers have 14 days to cancel after delivery, with specific exceptions.
8.2 Cancellation must be in writing.
8.3 Returned Goods must be at the Buyer’s expense.
8.4 Goods must be cared for while in the Buyer’s possession.
8.5 Refunds are processed within 30 days of cancellation.
8.6 In addition to the Buyer’s statutory rights, the Vendor offers an extended 30 day money back guarantee for change of mind returns, subject to the conditions below. This extended return policy is a contractual goodwill policy and does not affect the Buyer’s statutory rights.
8.7 The extended 30 day money back guarantee applies only where the Buyer notifies the Vendor within 30 days of delivery and the Goods are returned in the same condition as received, complete with all original packaging, accessories and contents.
8.8 To qualify under this 30 day money back guarantee, the Goods must not have been used in any way. For the avoidance of doubt, a laptop will be treated as used if it has been set up, powered on for use, connected to Wi-Fi, Ethernet, mobile hotspot, Bluetooth or any other network or device, had Windows setup started or completed, had any user account created or signed into, had any password or PIN added, had any software or application installed, opened or used, had any files, data or personal information saved, downloaded or transferred, had any settings changed or personalisation applied, or been used for browsing, email, calls, streaming, work, study, testing or any other purpose.
8.9 The Vendor may refuse a return under this 30 day money back guarantee if the Goods show any sign of use, setup, activation, connection, alteration, wear, damage, missing contents or any other indication that the conditions in clauses 8.7 and 8.8 have not been met.
9. Limitation of Liability
9.1 The Vendor’s total liability is outlined, with specific exclusions.
9.2 Liability for death, personal injury, fraud, or fraudulent misrepresentation is not limited.
9.3 Liability is limited to the price of the Contract.
10. Assignment
10.1 The Vendor may assign the Contract.
10.2 The Buyer requires written consent to assign.
11. Unforeseeable Delays
11.1 Vendor may defer delivery or cancel the Contract due to events beyond reasonable control.
12. Export of Goods
12.1 Compliance with export regulations is required.
13. General Provisions
13.1 Rights and remedies are cumulative.
13.2 Invalid provisions do not affect the rest of the Contract.
13.3 Waivers must be in writing.
13.4 English law governs the Contract.
Additional Terms for Business Customers
Delivery and Credit Terms
- Business address deliveries.
- Payment within 30 days of invoice.
- Title passes upon full payment.
Quality and Returns
- Manufacturer warranties apply.
- No cancellation rights for business purchases.
- Returns subject to restocking fee.
