Customer Reviews
We know our products are excellent, we want you to know it too!
At Discount Laptops, we take pride in earning our customers’ trust every day. From the moment you order to long after your laptop arrives, we’re committed to delivering a world-class experience – reliable products, honest communication, and support that genuinely cares.
Every review we receive reflects our promise to treat customers the way we’d want to be treated – with fairness, transparency, and respect.
Excellent
Discount Laptops - First Class
A first class all round fast transaction, I cannot recommend Discount laptops enough for a superb and effortless purchase, genuine price postage, communication ,arrived well packed and I was up and running in minutes .
Great products. Fantastic fast customer service.
Large range of quality products at good prices.
Always fast responses to communications.
Absolutely amazing customer service.
My wife will be buying her next laptop from Discount Laptops.
Recommended to friends and family.
First class service and excellent value
Laptop arrived on time and well packed. Te team responded quickly to give assistance with final stage of setup. I would use this company again
Very pleased with my laptop
Very pleased with my ThinkPad. It has made everyday tasks like emails and banking much easier. Good service throughout and I would happily recommend Discount Laptops.
Efficient and friendly: Supportive
The laptop was in great condition, everything was as I ordered and was up and running in no time. I cannot fault the product, process or the support the team gave me and e-mails were always answered promptly and efficiently. I would not hesitate in recommending these guys for your computer needs, everything was just as it was shown and the service was excellent. Well done team, and thank you.
Absolutely brilliant Laptops and service
This is the third time that I am buying a laptop from them. Never had problems with any of the laptops. Every 2 to 3 years I tend to upgrade. The latest one is the windows 11 Dell model, delivered on the 3 rd day after I ordered it, excellent. I had a few queries which James resolved and replied to me within minutes. Wow!!
I am really happy with the Lenovo Thinkpad
I am really happy at the moment with the Lenovo Thinkpad which I bought from you a few months back. It is better than laptops which I have had for three times the price!
10 out of 10
I ordered a Dell Latitude Laptop PC. It was delivered quickly and was well packaged. On checking, it was just like a brand new computer, in mint condition. On dealing with a minor problem, James sorted things out in no time at all. I have no hesitation in highly recommending this seller and would buy from again. All in all, a very pleasant purchase and I rate my dealings with the seller (James) as top rate. 10 out of 10. Thank you.
Excellent service
Bought a good level computer at an attractive price. Computer has performed well. The 15.6 screen means we can fully enjoy a zoom meeting with close family. The charging cable gave some trouble but was diagnosed by James and promptly replaced. If needed I would buy there again.
Bargain!
I bought a Dell laptop for home use to replace an ageing and frustratingly slow desktop computer.
The price was excellent and I now enjoy computing performance the way I want it to be, smooth and fast.
Can definitely recommend Discount Laptops.
Excellent service
I bought a reconditioned Dell laptop for my daughter to use as a replacement at Uni. I received quick responses from James and when the laptop arrived I was really happy with the condition, overall excellent service and would definitely buy from Discount Laptops again
A very sound purchase.
We bought a Dell Latitude laptop as an upgrade to Windows 11. For the price paid we were more than happy with the quality of the product provided, and this continued to be the case up until the point when disaster apparently struck, and the device refused to boot correctly. We returned the laptop free of charge under warranty for repair without quibble and, after a very short space of time, were delighted to welcome it back in full working order. Genuinely friendly, prompt, and efficient service – I can’t recommend these guys highly enough.
Excellent
Excellent service from beginning to end. On looking online re power charger I was given the impression that for on buying a reconditioned laptop.on almost all sites this had to be purchased separately,James at discount laptop assured me that all laptos sold by them come complete with the appropriate charger.
I was kept informed of the progres of my order all the way through to despatch. On receipt I noted that it is infact an updated model and was told on enquiry that this occasionally happens to avoid delay in despastch. all in allas I indicated at te strt of this review – Excellent Service (and not normally received)
Excellent customer service
Bought a laptop to replace an old desktop and to use on a new business venture. We had a few problems but James resolved these immediately and we have an excellent refurbished laptop for a fraction of the cost of a new model.
The customer service is second to none and Discount Laptops will certainly be our go-to supplier for the future.
Satisfied customer
Very good service and did everything they said very happy
Good laptop at a good price
I was very pleased with the laptop, in good condition and a good price. Delivered as stated with emails reporting on progress of order. I didn’t get the activation email for my software but this was remedied immediately I enquired about it. My husband is now in the process of buying a laptop from the site.
Value for money
Excellent sale without any fuss or bother. Pleased with the laptop with Windows 11 installed.
New Toshiba Windows 11 laptop
Buy with confidence with this company. James responds quickly and is very informative, can be trusted to provide a good and fair priced product. Looking forward to receiving my new laptop.
Rapid Resolution of Delivery Issue
I ordered a laptop (I am a returning customer so I had a good previos experience) and there was a delay in receiving it. I flagged this up to the Discount Laptop team and they checked into it, discovered quickly that it had been despatched but lost and resent a laptop which arrived the next day.
A real first class effort showing customer service at its best.
Well done Discount Laptops team!
Absolutely fabulous
This company and especially James went the extra mile for me; from start to finish a great experience all round. Product 1st class as was the communication and the subsequent expedition of the order.
