Customer Reviews
We know our products are excellent, we want you to know it too!
At Discount Laptops, we take pride in earning our customers’ trust every day. From the moment you order to long after your laptop arrives, we’re committed to delivering a world-class experience – reliable products, honest communication, and support that genuinely cares.
Every review we receive reflects our promise to treat customers the way we’d want to be treated – with fairness, transparency, and respect.
Excellent
Great product and service
I was looking for a new laptop for my daughter’s birthday and found a great refurbished one on this site – good spec, good price. Very pleased that I ordered it, as it came quickly and works well.
Good specification PC at bargain price
I am very happy with my purchase from Discount Laptops. Their communication was excellent, I wanted to install Linux on my laptop rather than using the supplied Windows and James was quick to reassure me this wouldn’t affect the hardware warranty they provide.
The laptop was in better physical condition than I expected and the battery life more than sufficient for my needs. If you compare the high specification and low price, buying a used PC from Discount Laptops seems a very sensible decision. It’s also good to recycle.
Laptop arrived on time and in perfect working order. Thank you.
I needed a new laptop urgently so it was great that it took so little time to arrive. Everything is working and it didn’t take long at all to set up with Windows 11 already installed.
Holistically ticked every box
The laptop arrived in good time, and the additional elements you can add, really make a difference too.
From start to finish, I am very impressed with the laptop and I even got an email to check up to see if everything is ok with the laptop and if I needed anything? That really was the icing on the cake, and reassures me that “if” I do incur an issue, that it’s going to be fine.
Excellent quality and fully updated for me. I am IT field and there were so many good laptops to choose from as well!
my review.
i bought a Dell 12.5inch laptop computer from Discount Laptops, it works perfectly and does everything i need it for.
HP Recondition Laptop
Very happy with value for money. Does what it says on the tin. Working well and after sales been great.
Great product and amazing customer service
I am really impressed with the help I received in choosing an appropriate laptop for an elderly person. I rate this company very highly. The product is amazingly good value too.
EliteBook 850
Ordered the above laptop and added extra Hardware upgrades to hopefully future proof the laptop. Communication from the seller was first class they kept me fully informed of the build and progress of the order. The laptop arrived and was well packed and when unpacked looked just like a new machine with only the smallest of marks on the outer cover. Very pleased with my purchase.
Dell Laptop
Thank you to the team for getting my new Dell Laptop ready and to me within the 7 days of my initial enquiry.
Very efficient and nice to have a new laptop that works well and efficiently effective for me.
Amazing Service
I dealt with James with a tight turn round required from order to delivery. James ensured I received my laptop earlier than my initial request. In regards to the laptop itself, it looks brand new, operates very smoothly and is generally an exceptional value for money laptop. Overall, I just can’t be happier with the whole Discount Laptops service with a special shout out to James.
laptop
this is a great laptop fantastic customer service good prices for these laptops works very well 100% worth your time to check these laptops out
Quick service and good product
The delivery was quick and arrived in perfect condition, and just what I wanted at a very good price.
Happy Customer
I intended to contact you a few months ago to say thank you for the prompt despatch and delivery of the Lenovo Carbon Thinkpad I purchased from you at the end of last year – family matters have intervened.
I’ve been really pleased with it, a computer I actually enjoy opening and using! I was able to install the Zorin OS in place of Win11 without any issues and it runs very nicely, without the increasingly intrusive spyware and data-siphoning of Microsoft’s latest operating systems.
I had a few questions about customising the order beforehand and got prompt and helpful responses that gave me confidence to complete the order and I’m a happy customer.
Thank you and best wishes, I’ll be recommending your company in any relevant conversations I have.
Excellent service
I have now purchased 2 laptops from this company The first one for my husband with Windows11 and also Microsoft . He is thrilled with it . So I treated myself to one as well . When I turned mine one it asked for me to create a PIN .When I clicked on it it did not do anything . I emailed my problem to the company and James came back almost immediately giving me instructions as to what to do . I followed the instructions and I came to where I could create a PIN . All now works as it should and I am very happy . Delivery was fast and the laptop was packed very well . I highly recommend this company both for the laptops and the excellent service .
Highly recommended
Very happy
Great laptop, quick delivery and very good value
The Dell Latitude 7490 Small light and fast.
After using an old hand me down laptop it was a pleasure to this.
There reason I can’t give it five stars, is there seemed be a different between the want was been told by email and what happened.
I came home to find my laptop had delivered before the quoted date.
The laptop is 5 Star.
I also purchased the office 19 package which had problem getting this to work right.
James was very helpful sorting this. It seems to a good package. Jeff
Response from Discount Laptops
Hi Jeff,
Thank you for taking the time to leave your review. I’m sorry there was confusion with the tracking email and delivery information, as that should have been clearer.
I’m really pleased to hear you’re happy with the laptop itself and that we were able to get the Office 2019 issue sorted for you.
Team Discount Laptops
Customer service excellence.
I could not have been more impressed, not because everything went smoothly, but because it didn’t the sales department sorted the delivery delays promptly, efficiently and courteously. It is only when tested that the quality and diligence and level of care is shown as it was here.
Best laptops for best prices
Great laptops at very reasonable prices. Fantastic customer service teams who guide you through your purchase and thereafter if needs be. Also get back to you swiftly. Highly recommend you check this company out online. Kind to the environment and healthy for the planet.
Recent used Laptop purchase
I needed to replace a laptop that had given up on me, which I used just for entertainment purposes. Surfing, DVD’s, emails etc. Didn’t want to spend much money, hence the choice of a used machine. The one I bought was everything it had promised. The support I got to down load some programs was excellent. For the money I paid I am very pleased and will certainly buy from this company next time I need a machine. The only slight quibble, and it is slight, was that it arrived a day later than it was supposed to. But they did keep me informed as to it’s progress. All in all, very pleased and would recommend.
Discount Laptops - First Class
A first class all round fast transaction, I cannot recommend Discount laptops enough for a superb and effortless purchase, genuine price postage, communication ,arrived well packed and I was up and running in minutes .
