Customer Reviews

We know our products are excellent, we want you to know it too!

At Discount Laptops, we take pride in earning our customers’ trust every day. From the moment you order to long after your laptop arrives, we’re committed to delivering a world-class experience – reliable products, honest communication, and support that genuinely cares.

Every review we receive reflects our promise to treat customers the way we’d want to be treated – with fairness, transparency, and respect.

Excellent

4.9
4.9 out of 5 stars (based on 116 reviews)
4.9
4.9 out of 5 stars (based on 116 reviews)
Excellent
Very good
Average
Poor
Terrible

EliteBook 850

1 July, 2026

Ordered the above laptop and added extra Hardware upgrades to hopefully future proof the laptop. Communication from the seller was first class they kept me fully informed of the build and progress of the order. The laptop arrived and was well packed and when unpacked looked just like a new machine with only the smallest of marks on the outer cover. Very pleased with my purchase.

Avatar for Rodney Johnston
Rodney Johnston
Verified

Dell Laptop

18 June, 2026

Thank you to the team for getting my new Dell Laptop ready and to me within the 7 days of my initial enquiry.

Very efficient and nice to have a new laptop that works well and efficiently effective for me.

Avatar for Omar Chaudhry
Omar Chaudhry
Verified

Amazing Service

15 June, 2026

I dealt with James with a tight turn round required from order to delivery. James ensured I received my laptop earlier than my initial request. In regards to the laptop itself, it looks brand new, operates very smoothly and is generally an exceptional value for money laptop. Overall, I just can’t be happier with the whole Discount Laptops service with a special shout out to James.

Avatar for Sean
Sean
Verified

Quick service and good product

4 June, 2026

The delivery was quick and arrived in perfect condition, and just what I wanted at a very good price.

Avatar for Patrick
Patrick
Verified

Happy Customer

23 May, 2026

I intended to contact you a few months ago to say thank you for the prompt despatch and delivery of the Lenovo Carbon Thinkpad I purchased from you at the end of last year – family matters have intervened.

I’ve been really pleased with it, a computer I actually enjoy opening and using! I was able to install the Zorin OS in place of Win11 without any issues and it runs very nicely, without the increasingly intrusive spyware and data-siphoning of Microsoft’s latest operating systems.

I had a few questions about customising the order beforehand and got prompt and helpful responses that gave me confidence to complete the order and I’m a happy customer.

Thank you and best wishes, I’ll be recommending your company in any relevant conversations I have.

Avatar for Chris
Chris
Verified

Excellent service

14 May, 2026

I have now purchased 2 laptops from this company The first one for my husband with Windows11 and also Microsoft . He is thrilled with it . So I treated myself to one as well . When I turned mine one it asked for me to create a PIN .When I clicked on it it did not do anything . I emailed my problem to the company and James came back almost immediately giving me instructions as to what to do . I followed the instructions and I came to where I could create a PIN . All now works as it should and I am very happy . Delivery was fast and the laptop was packed very well . I highly recommend this company both for the laptops and the excellent service .

Avatar for Annabelle Knight
Annabelle Knight
Verified

Highly recommended

11 May, 2026

Very happy

Great laptop, quick delivery and very good value

Avatar for Christina
Christina
Verified

The Dell Latitude 7490 Small light and fast.

1 May, 2026

After using an old hand me down laptop it was a pleasure to this.

There reason I can’t give it five stars, is there seemed be a different between the want was been told by email and what happened.

I came home to find my laptop had delivered before the quoted date.

The laptop is 5 Star.

I also purchased the office 19 package which had problem getting this to work right.

James was very helpful sorting this. It seems to a good package. Jeff

Avatar for Jeffrey Davies
Jeffrey Davies
Verified

Response from Discount Laptops

Hi Jeff,

Thank you for taking the time to leave your review. I’m sorry there was confusion with the tracking email and delivery information, as that should have been clearer.

I’m really pleased to hear you’re happy with the laptop itself and that we were able to get the Office 2019 issue sorted for you.

Team Discount Laptops

Customer service excellence.

20 April, 2026

I could not have been more impressed, not because everything went smoothly, but because it didn’t the sales department sorted the delivery delays promptly, efficiently and courteously. It is only when tested that the quality and diligence and level of care is shown as it was here.

Avatar for kerry davies
kerry davies
Verified

Best laptops for best prices

16 April, 2026

Great laptops at very reasonable prices. Fantastic customer service teams who guide you through your purchase and thereafter if needs be. Also get back to you swiftly. Highly recommend you check this company out online. Kind to the environment and healthy for the planet.

Avatar for Beth
Beth
Verified

Recent used Laptop purchase

10 April, 2026

I needed to replace a laptop that had given up on me, which I used just for entertainment purposes. Surfing, DVD’s, emails etc. Didn’t want to spend much money, hence the choice of a used machine. The one I bought was everything it had promised. The support I got to down load some programs was excellent. For the money I paid I am very pleased and will certainly buy from this company next time I need a machine. The only slight quibble, and it is slight, was that it arrived a day later than it was supposed to. But they did keep me informed as to it’s progress. All in all, very pleased and would recommend.

Avatar for Derek Richardson
Derek Richardson
Verified

Discount Laptops - First Class

30 March, 2026

A first class all round fast transaction, I cannot recommend Discount laptops enough for a superb and effortless purchase, genuine price postage, communication ,arrived well packed and I was up and running in minutes .

Avatar for Paul moorcroft
Paul moorcroft
Verified

Great products. Fantastic fast customer service.

27 March, 2026

Large range of quality products at good prices.

Always fast responses to communications.

Absolutely amazing customer service.

My wife will be buying her next laptop from Discount Laptops.

Recommended to friends and family.

Avatar for Derek Toome
Derek Toome
Verified

First class service and excellent value

22 March, 2026

Laptop arrived on time and well packed. Te team responded quickly to give assistance with final stage of setup. I would use this company again

Avatar for Bob
Bob
Verified

Very pleased with my laptop

20 March, 2026

Very pleased with my ThinkPad. It has made everyday tasks like emails and banking much easier. Good service throughout and I would happily recommend Discount Laptops.

Avatar for Colin Baker
Colin Baker
Verified

Efficient and friendly: Supportive

6 March, 2026

The laptop was in great condition, everything was as I ordered and was up and running in no time. I cannot fault the product, process or the support the team gave me and e-mails were always answered promptly and efficiently. I would not hesitate in recommending these guys for your computer needs, everything was just as it was shown and the service was excellent. Well done team, and thank you.

Avatar for Dave Harrison
Dave Harrison
Verified

Absolutely brilliant Laptops and service

2 March, 2026

This is the third time that I am buying a laptop from them. Never had problems with any of the laptops. Every 2 to 3 years I tend to upgrade. The latest one is the windows 11 Dell model, delivered on the 3 rd day after I ordered it, excellent. I had a few queries which James resolved and replied to me within minutes. Wow!!

Avatar for Resham D
Resham D
Verified

I am really happy with the Lenovo Thinkpad

1 March, 2026

I am really happy at the moment with the Lenovo Thinkpad which I bought from you a few months back. It is better than laptops which I have had for three times the price!

Avatar for Edward Hankin
Edward Hankin
Verified

10 out of 10

9 December, 2025

I ordered a Dell Latitude Laptop PC. It was delivered quickly and was well packaged. On checking, it was just like a brand new computer, in mint condition. On dealing with a minor problem, James sorted things out in no time at all. I have no hesitation in highly recommending this seller and would buy from again. All in all, a very pleasant purchase and I rate my dealings with the seller (James) as top rate. 10 out of 10. Thank you.

Avatar for Len Bickford
Len Bickford
Verified

Excellent service

6 December, 2025

Bought a good level computer at an attractive price. Computer has performed well. The 15.6 screen means we can fully enjoy a zoom meeting with close family. The charging cable gave some trouble but was diagnosed by James and promptly replaced. If needed I would buy there again.

Avatar for Peter Williams
Peter Williams
Verified
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