Customer Reviews
We know our products are excellent, we want you to know it too!
At Discount Laptops, we take pride in earning our customers’ trust every day. From the moment you order to long after your laptop arrives, we’re committed to delivering a world-class experience – reliable products, honest communication, and support that genuinely cares.
Every review we receive reflects our promise to treat customers the way we’d want to be treated – with fairness, transparency, and respect.
Excellent
Quality goods, excellent service
Really pleased with our purchase, excellent value for money, great communication and customer service
Quality laptop at a great price
My old laptop was getting very slow and needed replacing. I looked at buying a new laptop but didn’t want to spend that much. My wife needed a new laptop too. So I ordered 2 refurbished Dell laptops. When they arrived they were well packed and looked like new! Works fine and the SSD is better than my old HDD. Very pleased!
Excellent service
I needed an affordable and reliable laptop for university and got exactly that. The laptop was basically as good as if I got it brand new.
James communicated throughout and kept me informed from ordering to reviecing it. Really happy with the service!
Excellent delivery of good quality, clean laptops. Highly recommended.
This is the second order we have placed with Discount Laptops and we are not disappointed.
In the positive, the machines arrived promptly, well packaged and ‘Click & Go’ and with start-up procedures. Latest Windows 11 and MS Office suite.
Excellent value for money and with a ‘human’ Help facility to answer our queries.
Highly recommended.
great service delivered in perfect condition and within time stated
ordered a laptop for my granddaughter for her school home work, it was as I expected in great condition and just what we needed and delivered within the stated time, I would highly recommend discount laptops, great service.
Good advice
Wanted advice on best laptop for our purposes. Jamie was very helpful and we ordered the laptop and it arrived in really good condition, well packed and easy to set up and able to do everything we wanted. Very happy.
Dell Latitude 5580 Laptop
This has proved to be a trouble-free transaction. Discount Laptops kept me updated at each stage of the purchase and the preparation of the laptop. It arrived on time, and so far, it has been a good decision to consider the refurbished route.
Reliable, safe
I was nervous to buy a laptop online, it seems like something an unscrupulous individual could easily exploit. But DiscountLaptops were great. A great deal on a high quality refurb, delivered in the promised time. Super comms, from order placement right through to a post-delivery courtesy check-in. Spot on!
New laptop
Very happy with laptop supplied, very good customer service, kept informed with delivery details.
First rate in every way
Excellent service from start to finish and very satisfied with the computer. All my files successfully loaded, printer connected
No problems
Excellent product
After much research, I settled on a Dell. The laptop arrived looking as though it had never been out of the box – way beyond my expectations . The follow up email to check that everything was good was also a nice touch. 👍🏻
Great service
The laptops are in great condition and exactly what we need for a small business.
Excellent, so pleased
From start to finish the service was excellent, helpful and always there to help. The laptop delivery was quick and tracked so I knew what day it was coming in advance. Only one very minor complaint DPD didn’t give me a time slot as promised. The laptop is perfect, like new and at such a bargain price. Can’t go wrong. Would strongly recommend this company and would deal with them again without a doubt. Thank you, keep up the good work.
Good service
Good service, James keeps you updated on progress and makes himself available. The laptop arrived safely as expected to the spec required. There were a few minor scratches on the exterior as you might expect from a reconditioned laptop, everything else was very clean and in good condition. My son is very happy with it
Excellent customer service.
Not only was my del refurbished laptop a fantastic deal with a years warranty but the customer care was second to none. Being contacted by James before I purchased until after I did to make sure I was happy was fantastic, he made the whole experience easy and pleasant. Check these guys out you wont be sorry. 5 stars 🌟
First class service
After ordering my laptop, my personal requirements and delivery were, as quoted, 5 days. Excellent packaging ensuring no problems during transit. Follow up by James after delivery was reassuring and in addition to its warranty, felt confident about after sales service.
excellent in all respects
outstanding quality of product and service. I i thoroughly recommend this company and will certainly use them again
Good Quality Product
Ordered a laptop for my daughter for school / college. It took a few days to arrive but this was because the company were checking on whether we needed additional software. Communication was excellent and the product very good value.
Great service and value.
Refurbished laptop was very good value and arrived in first class condition. Easy process and clear communications throughout. No hesitation in using this company in the future.
Dell laptop
Ordered a dell laptop from these guys at a good price,; they stayed in touch with me, answering my questions quickly.
I received it the day after it was posted, well packed and in good condition, works well.
Thank you James..
