Our Satisfaction Guarantee: Your happiness is the cornerstone of our business. If your purchase doesn’t completely satisfy you, we welcome you to return it within 30 days of receipt for an exchange or full refund. We’re committed to ensuring you love your tech as much as we love bringing it to you.

Initiating Your Return: Starting a return is simple. Just drop an email to to receive a Returns Authorisation (RA) number and detailed return instructions. Our dedicated team is here to guide you through the process, making it as smooth and hassle-free as possible.

Processing Your Return: Once we receive your returned item, our team will process your return within one to five working days. We understand the importance of prompt service, especially when it comes to returns and refunds.

Return Packaging and Contents: To ensure a swift returns process, we ask that all items be returned securely packaged and include all original components. This helps us to quickly verify the return and proceed with your refund or exchange.

Remember, choosing to shop refurbished with us not only saves you money but also contributes to a greener planet by extending the life of technology. Thank you for choosing Discount Laptops, where premium tech meets exceptional value.

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