Customer Reviews

We know our products are excellent, we want you to know it too!

At Discount Laptops, your comfort and confidence in our services are paramount. That’s why we actively seek out reviews and feedback from customers through three independent review platforms. This commitment ensures we consistently deliver the highest quality service possible.

Excellent

4.9
4.9 out of 5 stars (based on 78 reviews)
4.9
4.9 out of 5 stars (based on 78 reviews)
Excellent91%
Very good9%
Average0%
Poor0%
Terrible0%

A Pleasant Surprise in the Online I.T. World

30 July, 2025

Wanting a replacement laptop to my existing Lenovo I emailed company. James promptly replied with a suggestion for a DELL machine with a wider screen size. I purchased, via PayPal (which I would always recommend) a laptop along with some virus protection and software.

The laptop was delivered within 3 days and was packaged well for protection.

Laptop much more sturdier than the Lenovo and with corresponding Windows 11 and Google I was able to migrate much of the files I already had previously set up.

Virus protection and MS OFFICE installation via authentication code link didnn’t go so well. McAfee installed without any issue. Despite numerous attempts MS OFFICE did not. James promptly replied to my concerns and offered suggestions. Alas no success.

Without any prompting he indicated that he would refund the money for MS OFFICE via PayPal which he did and refund received within a couple of days.

A positive experience as a similar named website contains very negative reviews.

Avatar for Dr MICHAEL BUNTON
Dr MICHAEL BUNTON
Verified

New Laptop

25 July, 2025

What an excellent service. Very helpful and quick delivery. I gave James a spec and the company fulfilled it to a T,

Thanks a lot for an excellent service hard to find in this modern world.

Avatar for Terry Furminger
Terry Furminger
Verified

Another great product.

10 July, 2025

Bought a laptop from these guys 8 years ago and it was brilliant. Unfortunately, it needs replacing. After consulting with James I was directed to a product which suits my needs and at a decent price. Product arrived and looks great, had after sales support and this will most definitely suit my requirements for university.

Would highly recommend. Great products at reasonable prices.

Many thanks to the team

Avatar for Alan
Alan
Verified

Dell laptop

27 June, 2025

Arrived safe and sound works perfect and like new will recommend to friends and family

Avatar for Roger Woodroffe
Roger Woodroffe
Verified

Bought for my son's schoolwork

17 June, 2025

Bought for my son’s schoolwork. Been using it daily with no issues. Very happy overall. Wouldn’t hesitate to order again

Avatar for David Jones
David Jones
Verified

Super fast delivery

16 June, 2025

Ordered on a Monday, laptop arrived Thursday morning. Excellent condition and exactly as described.

Avatar for Kyle Harris
Kyle Harris
Verified

Fast and reliable delivery

7 June, 2025

Great communication and prompt delivery. Excellent product.

Avatar for Frederick Smith
Frederick Smith
Verified

Worked For Me

3 June, 2025

I got a Lenovo Thinkpad Laptop, with Windows 11 & Microsoft Office Professional for under £350. Ideal for my requirements without paying too much. Laptop works perfectly and has a warranty so I’m happy with the purchase.

Avatar for Tom
Tom
Verified

Patricia Castaneda

26 May, 2025

The laptop arrived on time and in perfect condition. It’s been running flawlessly, and I’m very satisfied with the performance. The customer service was also excellent, and I’ll definitely buy from Discount Laptops again in the future.

Avatar for Mike Thompson
Mike Thompson
Verified

All in all, a brilliant experience

21 May, 2025

All in all, a brilliant experience. Will shop here again.

Avatar for Patricia Castaneda
Patricia Castaneda
Verified

Delighted with the price and quality

15 May, 2025

Delighted with the price and quality. Honestly looks untouched.

Avatar for Mr. David Mahoney
Mr. David Mahoney
Verified

Great Quality

10 May, 2025

Bought a refurbished Dell laptop at a fantastic price.Delivery within 3 days quickly set up and runs like new.Would recommend to anyone.

Avatar for Kevin
Kevin
Verified

A total bargain

5 May, 2025

A total bargain. Performs well above what I expected from a refurb.

Avatar for Richard Briggs
Richard Briggs
Verified

Great performance and speed

1 May, 2025

Top-tier refurbishment. No flaws, fast boot, quiet operation.

Avatar for Christine Carson
Christine Carson
Verified

Working like brand new!

27 April, 2025

I was sceptical about buying refurbished, but my Dell laptop arrived looking and working like brand new! It boots up fast, has no scratches, and saved me over £500 compared to buying new. Highly recommend!

Avatar for Graham Thompson
Graham Thompson
Verified

Flawless machine

21 April, 2025

Used daily for work – solid build, no issues. Very happy with the value I got here.

Avatar for Carol Tucker
Carol Tucker
Verified

Great quality and service

10 April, 2025

Bought a refurbished laptop, and it’s been amazing. The quality is top-notch, and it arrived well-packaged and on time. The customer service team was very helpful in answering all my questions. Very happy with the overall experience.

Avatar for Francesca McFarlane
Francesca McFarlane
Verified

Great purchase

2 April, 2025

Bought a refurbished Dell, and I’m very happy with it. The laptop arrived quickly, well-packaged, and in excellent condition. It’s been working perfectly for my studies, and I couldn’t be happier with the service. Highly recommended!

Avatar for Sarah Swan
Sarah Swan
Verified

Happy with the service

1 April, 2025

Bought a refurbished laptop, and it’s been good so far. The only issue was a missing power cable, but it was sorted quickly by the customer service team. Other than that, it’s been performing well, and I’m happy with the overall service.

Avatar for Graham Marsh
Graham Marsh
Verified

Impressive quality

30 March, 2025

Bought a Lenovo laptop, and it’s been working perfectly. It looks and functions like a new device, and the price was unbeatable. I’m really pleased with the purchase and the service received. Would recommend to anyone looking for a quality refurbished laptop.

Avatar for Rob Carter
Rob Carter
Verified
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